Privacy Policy

When you send the quote form, we collect what you type or attach:

• How many windows and doors you have.
• Your suburb.
• When you'd like them installed, if you choose an answer.
• Your name.
• Your email address or phone number.
• Anything you write in the notes box.
• Up to 3 photos, if you add them.

We also record the web address you sent the form from and the type of browser you used. We keep the results of our spam checks too, such as how quickly the form was sent after it loaded.

We don't ask for your street address, and we don't record your IP address. This website doesn't set cookies.

We use your details to:

• Get you a ballpark price and a quote.
• Contact you about your enquiry.
• Keep a record of your enquiry.
• Spot and filter out spam.

The services that store and deliver your enquiry also handle it. They are a database host, an email delivery service, and a tool used to track and answer enquiries.

We don't sell your personal information. We don't share it with anyone else unless the law requires it.

Some of the services that store and deliver your enquiry may keep it on servers outside Australia, including in the United States.

Your enquiry is stored in a password-protected database, and only the people handling enquiries can see it.

We keep it for as long as we need it for your enquiry, any work that follows, and our records.

You can ask to see the personal information we hold about you, or ask us to correct it. It doesn't cost anything to ask.

We may need to check who you are first, and we'll respond within a reasonable time.

If you're unhappy with how we've handled your information, contact us first and we'll look into it.

If you're not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

You can reach us through the contact page. Our terms of use cover ballparks, quotes and the website.